Nick participated on a panel discussion, encompassing the roles, responsibilities and challenges to be addressed by the multiple parties involved insurance claims.

A key point Nick wanted to address was that many Assured’s don’t have experience on claims, needing support, advice and resource. The goal being that both the Assured and Insurers can get key information at relevant times to make informed decisions, with strong communication skills being fundamental.

See Nick’s presentation slides

below:

Lillehammer Presentation Slides